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    Members and invitations

    Add people to the tenant, invite by email anyone who has no account yet, adjust roles and track pending invitations.

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    The Membros (Members) page lists who has access to the tenant and the invitations not yet accepted. The page also lets you add people, change roles and remove access.

    Before you start

    You need the tenants.members.read and tenants.members.write permissions. The Tenant Admin and Tenant Manager roles have both.

    Add a member

    1. Go to Administração (Administration) > Acesso (Access) > Membros.
    2. Select Adicionar membro (Add member).
    3. Choose one of the options:
      • Under Usuário (User), select a person who already has an Advisor account.
      • Under Ou adicione por e-mail (Or add by email), type the email of someone who has no account yet. The person receives an email invitation with a unique link.
    4. Confirm. To adjust access, use the Papéis (Roles) action on the member's row.

    For the invited person's flow, see Accept an invitation.

    Roles

    Role What it allows
    Tenant Admin Administers the tenant: members, connections, SSO, security, audit, notifications, expirations and knowledge base.
    Tenant Manager Manages members only.
    Tenant User Views tenant data, without changing settings.

    The full list is in Roles and permissions.

    Manage a member

    Each member's row has these actions:

    Action What it does
    Reenviar convite (Resend invitation) Sends the invitation again.
    Papéis (Roles) Opens the role list. Select the roles and then Salvar papéis (Save roles).
    Remover (Remove) Removes the person's access to the tenant.

    Pending invitations

    The Convites pendentes (Pending invitations) section shows invitations sent by email that have not been accepted yet.

    Badge What it means
    Aguardando aceite (Awaiting acceptance) The invitation is within its validity and has not been used.
    Expirado (Expired) The 7-day period has ended and the link no longer works.

    On each invitation:

    • Reenviar (Resend) revokes the old link and sends a new one.
    • Revogar (Revoke) cancels the invitation. The link stops working.