---
title: Members and invitations
description: Add people to the tenant, invite by email anyone who has no account yet, adjust roles and track pending invitations.
updated: 2026-09-27
---

The **Membros** (Members) page lists who has access to the tenant and the invitations not yet accepted. The page also lets you add people, change roles and remove access.

## Before you start

You need the `tenants.members.read` and `tenants.members.write` permissions. The **Tenant Admin** and **Tenant Manager** roles have both.

## Add a member

1. Go to **Administração** (Administration) > **Acesso** (Access) > **Membros**.
2. Select **Adicionar membro** (Add member).
3. Choose one of the options:
   - Under **Usuário** (User), select a person who already has an Advisor account.
   - Under **Ou adicione por e-mail** (Or add by email), type the email of someone who has no account yet. The person receives an email invitation with a unique link.
4. Confirm. To adjust access, use the **Papéis** (Roles) action on the member's row.

For the invited person's flow, see [Accept an invitation](/en/advisor/primeiros-passos/aceitar-convite/).

:::note
The invitation is valid for 7 days and can be used only once.
:::

## Roles

| Role | What it allows |
|---|---|
| **Tenant Admin** | Administers the tenant: members, connections, SSO, security, audit, notifications, expirations and knowledge base. |
| **Tenant Manager** | Manages members only. |
| **Tenant User** | Views tenant data, without changing settings. |

The full list is in [Roles and permissions](/en/advisor/referencia/papeis-e-permissoes/).

## Manage a member

Each member's row has these actions:

| Action | What it does |
|---|---|
| **Reenviar convite** (Resend invitation) | Sends the invitation again. |
| **Papéis** (Roles) | Opens the role list. Select the roles and then **Salvar papéis** (Save roles). |
| **Remover** (Remove) | Removes the person's access to the tenant. |

## Pending invitations

The **Convites pendentes** (Pending invitations) section shows invitations sent by email that have not been accepted yet.

| Badge | What it means |
|---|---|
| **Aguardando aceite** (Awaiting acceptance) | The invitation is within its validity and has not been used. |
| **Expirado** (Expired) | The 7-day period has ended and the link no longer works. |

On each invitation:

- **Reenviar** (Resend) revokes the old link and sends a new one.
- **Revogar** (Revoke) cancels the invitation. The link stops working.

:::tip
If the person cannot find the email or the invitation has expired, use **Reenviar**. The previous link stops working and only the latest one is valid.
:::

---

> Guardnet Docs · https://docs.guardnet.com.br/en/advisor/administracao/membros-e-convites/
> Documentation index: https://docs.guardnet.com.br/en/llms.txt