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    Limits and time frames

    Session lengths, invite validity, attempt limits, the collection schedule and how long each kind of data is kept in Advisor.

    Updated View as Markdown

    Advisor default values. When a time frame affects what you see on screen, each feature's page explains the effect.

    Access

    Item Value
    Session with email and password, or Google 7 days
    Session through company SSO 8 hours
    Verification code step at sign-in 5 minutes, up to 5 wrong codes
    Sign-in attempts 5 per minute per IP address
    Code checks 10 per minute per IP address
    Invite validity 7 days, single use
    Password At least 10 characters, with a letter and a number; at most 72 bytes
    Recovery codes 8 codes, each single use

    There is no account lockout after wrong attempts. The limit applies per IP address and per minute.

    Collection

    Item Value
    Scheduled collection Every day at 02:00 (Brasília time), with metrics, posture, changes and DNS
    Metrics fetched on the first collection Up to 12 months back
    Metrics window on screen 24 months
    Cloudflare account change history Up to 18 months (Cloudflare limit)

    Spike Detection

    Item Value
    Measurement window 5 minutes
    History fetched when a rule is created 7 days
    Default baseline 7 days (minimum 3)
    Samples needed before a rule can fire 80% of those expected for that time of day
    Incident list refresh Every 5 seconds
    Proposed action validity 24 hours, or until the incident closes

    Retention

    Data How long
    Notifications in the bell 90 days
    Audit trail 365 days

    For how these time frames affect collection, refer to Connections and sync.