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    Connections and sync

    How Advisor collects data from Cloudflare, the sync types, the schedule and the connection states.

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    A connection is the read-only link between your tenant and a Cloudflare account. Through it, Advisor collects metrics, configuration, changes and DNS records.

    Connection states

    State Meaning
    Conectada (Connected) Collection works normally.
    Pendente (Pending) The connection was created and has not finished its first collection.
    Erro (Error) The last attempt failed, for example because the token was revoked. Collection is paused until it is fixed.
    Desativada (Disabled) The connection is turned off and does not collect data.

    Currently, each tenant has one connection per provider.

    The four kinds of sync

    Kind What it brings Where it shows up
    Métricas (Metrics) Traffic, WAF and plans for the period Overview, Zones, Traffic
    Postura (Posture) Zone security settings and rules; recalculates the score Score, Risks, Consolidated posture
    Alterações (Changes) The log of who changed what in the Cloudflare account Changes
    DNS Zone records and origin exposure probing. It is the slowest kind Inventory, DNS records tab

    When collection runs

    • First collection: queued as soon as the connection is created. Metrics are backfilled up to 12 months.
    • Scheduled collection: once a day at 02:00 (Brasília time), covering all four kinds. The time cannot be changed.
    • Manual sync: go to Integrações (Integrations) > Sincronizar (Sync), pick the kinds and select Iniciar sync (Start sync).

    While a collection runs, Advisor shows Sincronização em andamento (Sync in progress), and the menu lists the kinds under Sincronizando (Syncing) and Na fila (Queued).

    Incomplete collection

    A collection can finish without part of the data, for example when the token is missing a permission. The Integrações screen warns that "coleta(s) vieram incompletas" (collections came in incomplete) and the connection row shows Coleta incompleta (Incomplete collection) with the reason. Only the missing data is stale on screen. Everything else is up to date.

    When the whole collection fails, the warning is "sincronização(ões) falharam" (syncs failed) and the connection moves to Erro.

    History kept

    Data Window
    Metrics on screen 24 months
    Cloudflare account changes Up to 18 months (Cloudflare limit)

    To create the connection, refer to Connect Cloudflare. Other time limits are in Limits and time frames.